SHIPPING AND DELIVERY

FOR OUR LOCAL BEAUTIES

 

WHERE TO AND HOW MUCH?

An additional rate of R100 will be charged per parcel for courier depending on the address. If you live in a remote area increased costs may occur.

DELIVERY TIME FRAME

Purchases are only shipped once payment has been made in full. Please allow 2 to 3 working days for shipping from the time your order has been placed. As soon as your parcel has been dispatched you will receive an email with your tracking number. You can track your order’s progress here http://www.fastway.co.za/our-services/track-your-parcel

WHAT KIND OF ADDRESS DO YOU NEED?

Please note that we can’t deliver to a Postal Box and thus a physical address is necessary for shipping within South Africa. Please provide detailed and correct contact information, Black Betty Design will not be held responsible for extra costs should a product be returned to us due to incorrect delivery information.

CAN I COME COLLECT?

Our studio is based on Wale Street, Cape Town, so if you’re based in the area please feel free to select ‘collection’ as your shipping option. We’ll let you know once your order has been completed and ready for you to collect.

INTERNATIONAL ORDERS

For all you international cats, please allow for 3-5 working days for the processing of your order. Through EMS South African postal service, an international order takes approximately 10-20 working days to reach you once it has been shipped. The shipping cost per parcel amounts to €25.00 / $25.00 and all international payments are to be made via PAYPAL.

We also offer door to door courier service if you would prefer to not use the South Africa postal service. This service takes approximately 7 working days, and the cost is €45.00 / $45.00.

Once your parcel has been dispatched, you will receive an email with your tracking number.

CUSTOMS AND IMPORTS

You may be liable for customs and import duties, quotas, permits, product restrictions and/or other local requirements. Customs policies vary widely from state to state and country to country, so be sure to investigate before placing an order, as we can’t be held liable for any extra charges.

PAYMENT OPTIONS

We offer a variety of payment options including PayPal, Credit Card, Snapscan and EFT (Electronic Funds Transfer)